Blog
Wazo Platform 24.16 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.16 release. New Features in This Release caller ID: user-selectable caller id now makes use of the new phone-numbers wazo-confd API resource to provide shared and main cal…...
Posted on 20 November 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.15 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.15 release. Ongoing Features Phone numbers: We are working on a new phone number API that will be used in conjunction with
incoming calls and the selection of outgoing cal…...
Posted on 4 November 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.14 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.14 release. Technical Call Logs: Call logs now better handles call forwarding. The requested fields will contain the
call's intended target information while destination f…...
Posted on 15 October 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.13 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.13 release. New Features in This Release Voicemail: The APIs to manage voicemails are now tenant-aware Call Logs: Added a new property requested_user_uuid to CDRs which
pr…...
Posted on 23 September 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.12 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.12 release. New Features in This Release Call recording: added the possibility for users to read their own call recordings via a new API Technical Recording: Recordings no…...
Posted on 28 August 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.11 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.11 release. New Features in This Release API: The API to manage calls are now tenant-aware Authentication: Users can now login using the SAML2 protocol, allowing login wit…...
Posted on 12 August 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.10 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.10 release. New Features in This Release Push Notification: Mobile devices will now receive a notification
whenever they miss a call. wazo-calld: Enhance GET /calls to sup…...
Posted on 22 July 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.09 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.09 release. New Features in This Release API: New limit on maximum number of sessions (tokens) a user can have. By default, the limit is set to 100 per user but can be cha…...
Posted on 2 July 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.08 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.08 release. New Features in This Release Authentication: A new feature has been added for users to be able to login using the SAML2 protocol Bug Fixes Calls: Calls will be…...
Posted on 10 June 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.07 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.07 release. Bug Fixes Ring Group: it is no longer needed to restart Asterisk when changing ring
strategy to linear for a ring group. The new implementation described in
th…...
Posted on 21 May 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.06 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.06 release. New Features CallerID: The anonymous feature is now RFC compliant and should work out of the box for most configurations (see documentation) CallerID: In order…...
Posted on 25 April 2024 in Wazo Platform by wazoplatform
Preview of linear ring group feature
Some context The existing implementation is based on Asterisk's Queue application from the app_queue asterisk module.
This asterisk application is powerful and suitable for the ring group feature, as it allows a call to ring on a number of destinati…...
Posted on 25 April 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.05 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.05 release. New Features Parking: The API may now be used to park calls Phones: Fanvil phones DND status is now synchronized with the user DND status Bug Fixes Context ran…...
Posted on 8 April 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.04 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.04 release. New Features This Release Translations: Added french translations to wazo-ui, it now supports english and french Bug Fixes Websocket: Fixed a bug where a user …...
Posted on 13 March 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.03 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.03 release. New Features in This Release Parking Lot: Undeprecate and refactor parking and park_position function keys to work with the parking lots resource wazo-agentd: …...
Posted on 21 February 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.02 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.02 release. New Features in This Release calld API: Added optional 'timeout' parameter in body of PUT /calls/{call_id}/user/{user_uuid} endpoint to control dial timeout be…...
Posted on 5 February 2024 in Wazo Platform by wazoplatform
Wazo Platform 24.01 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 24.01 release.
This sprint was mostly dedicated to improve technical stuff and workflow Technical Development: Enable pre-commit and linters on most repositories Development:…...
Posted on 15 January 2024 in Wazo Platform by wazoplatform
Wazo Platform 23.17 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.17 release. New Features in This Release Agents: Agents number are now tenant aware. Multiple tenants may now use the same number for agents without conflict. Bug Fixes CD…...
Posted on 19 December 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.16 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.16 release. New Features in This Release Remote Provisioning: To enhance security on remote provisioning, we are
introducing an authentication system using a "provisioning…...
Posted on 27 November 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.15 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.15 release. New Features in This Release Directories: Directory lookups can now match Wazo users in the internal directory when searching using a full name. Ex: "Alice Smi…...
Posted on 6 November 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.14 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.14 release. New Features in This Release Mobile: New API for triggering arbitrary mobile push notifications. This
allows applications based on Wazo Platform to notify mobi…...
Posted on 11 October 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.13 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.13 release. New Features in This Release wazo-ui: Phonebook contacts can now be managed in wazo-ui Bug Fixes Switchboard: CDR call duration was fixed when a call has been …...
Posted on 25 September 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.12 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.12 release. New Features in This Release Personal Contacts: Add missing pagination options to the API documentation Phonebook: new endpoint in phonebook source API enablin…...
Posted on 6 September 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.11 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.11 release. Improvements Phonebook: Added a new phonebook management API, deprecating the existing API Bug Fixes Authentication: Fixed a bug preventing the use of accented…...
Posted on 14 August 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.10 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.10 release. New Features in This Release Provisioning: Added support for Fanvil i Series Technical Features Asterisk: Asterisk has been upgraded to 20.3.1. See the Asteris…...
Posted on 24 July 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.09 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.09 release. Bug Fixes call-logd recording purge: recordings were not being purged according to retention policy in some calls involving call interception Technical Feature…...
Posted on 3 July 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.08 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.08 release. Bug Fixes Call Center: When an agent device is disconnected, the agent is now automatically logged out Technical Features Asterisk: Asterisk has been upgraded …...
Posted on 9 June 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.07 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.07 release. Improvements General performance improvements and restructuring in order to improve scalability Cleanup and refactor old code from before Bullseye Ongoing Feat…...
Posted on 23 May 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.06 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.06 release. New features in this release Debian 11 (Bullseye): As of 23.06, the Wazo Platform is now based on Debian 11 (Bullseye).
As such, the upgrade procedure is sligh…...
Posted on 2 May 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.05 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.05 release. Since Wazo Platform 19.13, the only compatible version of Debian has been Debian 10 (Buster). However, this release, 23.05, is intended to be the last to suppo…...
Posted on 11 April 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.04 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.04 release. Technical Features Asterisk: Asterisk has been upgraded to 20.1.0. See the Asterisk release announcement Scalability: wazo-websocketd now serves connection usi…...
Posted on 21 March 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.03 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.03 release. New Features in This Release New user API: The user creation endpoint has been revamped to be able to create all user's resources with one API call. See docume…...
Posted on 27 February 2023 in Wazo Platform by wazoplatform
Wazo Platform 23.02 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 23.02 release. Technical Features Asterisk: Asterisk has been upgraded to 19.8.0. See the Asterisk release announcement DAHDI: DAHDI support has been removed. DAHDI was remov…...
Posted on 6 February 2023 in Wazo Platform by wazoplatform
Hackathon 2022 - The Virtual Coffee Machine
Like every year, the Wazo hackathon was the occasion to try something new. There were various teams building in various directions, our team said "What if we made a virtual coffee machine? How far can we push Wazo to accomodate specific workflows?" …...
Wazo Platform 23.01 Released
Hello Wazo Platform community! Happy New Year :)
Here is a short review of the Wazo Platform 23.01 release. Community Chat: We can now create a chat room with up to 100 participants (a.k.a
group chat). Thanks to Mehdi Emrani and Milad Razban for th…...
Posted on 16 January 2023 in Wazo Platform by wazoplatform
Hey ChatGPT, write an article about Wazo and you
ChatGPT, chatgpt Hey my new friend, please i need you for my creativity. If you don't know what ChatGPT is yet
please look in your social networks, the internet, etc... Because this is the latest big trend for 2023.
ChatGPT could be everywhere in ev…...
Posted on 11 January 2023 in Wazo Platform by sboily
Wazo Platform 22.17 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.17 release. Technical Features Python 3: Migrated wazo-agid and wazo-confgend services to Python 3. They were the last services written in Python 2 Asterisk: Asterisk has …...
Posted on 19 December 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.16 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.16 release. New Features in This Release Provisioning: Migrated the provisioning service (wazo-provd) and all its plugins to Python 3.
The provisioning plugins for all pho…...
Posted on 23 November 2022 in Wazo Platform by wazoplatform
Hackathon 2022 - Bridging Wazo and Matrix
Every year Wazo organizes a Hackathon with their employees, and as many of us as possible get together to work on some fun projects and see what we can learn.
There were multiple teams working on different projects. Our team consisted of Charles, Fr…...
Building a Group Chat with Wazo
2022 Hackathon Every year, Wazo organizes a hackathon in the region of Quebec with all the members of the
engineering team. For us, the hackathon is a great way to do some team building and meet in real
life, since not everyone lives around Quebec C…...
Posted on 18 November 2022 in Wazo Platform by fchartrand
Hackapong Fun at the Shop!
Here Comes the Hackapong Our Yearly hackathon is a very important moment, first of all since we use it to bond and work as a team, and also to use our tools and see what we could add in the future. We used this week to build on tools we already use …...
Posted on 4 November 2022 in Hackathon by ahoguin, jlambert
Wazo Platform 22.15 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.15 release. New Features in This Release Provisioning: Added support for Fanvil X Series phonebook Call API & Events: Added new field call_direction to call API and events…...
Posted on 3 November 2022 in Wazo Platform by wazoplatform
New Events Documentation
Hello Wazo community! In line with launching our new event documentation section on our website, in the last few months,
we have been busy refactoring our events subsystem in Wazo to make it simpler for developers and ourselves. The first and most i…...
Posted on 22 October 2022 in Wazo Platform by jalie
Wazo Platform 22.14 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.14 release. New Features in This Release Provisioning: Added support for phones Fanvil X4U(-V2), X5U(-V2), X6U(-V2), X7(-V2), X7C(-V2), X210(-V2), and X210i(-V2) Documenta…...
Posted on 11 October 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.13 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.13 release. New Features in This Release Call filters: When calling a filtered extension, the filtering user will ring on all lines, rather than only one line. Configurati…...
Posted on 19 September 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.12 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.12 release. New Features in This Release API CDR: Call Detail Records (CDR) now include destination type of the call, i.e: if a user or a conference. Technical Features St…...
Posted on 24 August 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.11 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.11 release. Technical Features sysconfd: The system configuration service has been rewritten to remove unmaintained part of
code Ongoing Features Scalability: Consume even…...
Posted on 3 August 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.10 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.10 release. Community Contributions Shout-out to user BnLG for his contributions that help make Wazo even better: Provisioning: Fix Gigaset N510 firmware upgrade Provision…...
Posted on 18 July 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.09 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.09 release. Community Contributions Shout-out to user BnLG for his contributions which help to make Wazo platform even better: Security: Various tweaks to reinforce securi…...
Posted on 21 June 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.08 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.08 release. Technical Features Asterisk: Asterisk has been upgraded to 18.12.1. See the Asterisk release announcement for 18.12.0 and 18.12.1 Ongoing Features Authenticati…...
Posted on 6 June 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.07 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.07 release. No major feature added this sprint, we are hard at work on the following features: Ongoing Features Authentication: Improve the LDAP authentication source by i…...
Posted on 11 May 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.06 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.06 release. New Features in This Release Meetings: Added ability for the meeting owner to kick a participant Bug Fixes Mobile: Fixed blank notifications on Android phones …...
Posted on 20 April 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.05 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.05 release. New Features in This Release Provisioning: A new plugin for Alcatel-Lucent M3, M5 and M7 has been added. Meetings: Meeting owners can now allow or deny new par…...
Posted on 4 April 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.04 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.04 release. Contributions Fax: We thank Milad Razban and his team for submitting improvement to
fax API. It's now possible to send DTMF and wait time before sending a fax.…...
Posted on 14 March 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.03 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.03 release. New Features in This Release LDAP: Reintroduce and improve LDAP login with multi tenancy support. See
authentication API
for configuration. Bug Fixes User expo…...
Posted on 21 February 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.02 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.02 release. Technical Features Asterisk: Asterisk has been upgraded to 18.9.0. This version has also been backported to 22.01
to fix a regression about queues and groups c…...
Posted on 31 January 2022 in Wazo Platform by wazoplatform
Wazo Platform 22.01 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 22.01 release. New Features in This Release CSV Directory: In Wazo 22.01, restarting the directory service is not required anymore when contacts from a CSV file have changed.…...
Posted on 3 January 2022 in Wazo Platform by wazoplatform
Wazo Platform 21.16 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.16 release. New Features in This Release Meetings: Wazo 21.16 introduces persistent meeting rooms. The persistent meeting rooms can be
created by users and will stay indef…...
Posted on 3 December 2021 in Wazo Platform by wazoplatform
Creating our WebRTC demo
Introduction Hello everyone! Six months ago I started a one year work/study training program at Wazo as a front-end developer. Wazo has a huge development framework to get used to, and what is better than a concrete project to learn the Wazo SDK? Th…...
Posted on 16 November 2021 in Wazo Platform by mgerray
Wazo Platform 21.15 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.15 release. New Features in This Release Meeting: It's now possible to create external conferences that allow guests to join a meeting.
For the workflow, see the documenta…...
Posted on 15 November 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.14 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.14 release. New Features in This Release A new resource has been added to configure the public URI to reach a stack. Bug Fixes Call logs: Fixed duplicated columns in the C…...
Posted on 22 October 2021 in Wazo Platform by wazoplatform
Creating a Cross Environment push-to-talk Application Using Wazo
Creating a Cross Environment push-to-talk Application Using Wazo During our last Hackathon in the wonderful Quebec, we thought about fun projects we can make to improve our knowledge of WebRTC, ReactJS and all the libraries around it. Here some pict…...
Wazo Platform 21.13 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.13 release. New Features in This Release Phones: A new phone provisioning plugin has been added to support Yealink W70B and T58W. Contributions Installation: We thank Bric…...
Posted on 4 October 2021 in Wazo Platform by wazoplatform
Value your CDR with Machine learning
The CDR service allows you to keep track of the activity going on your stack. It's a data source that could be valuable in numerous ways. In this article, we will see how to make value out of your CDR using machine learning. Why machine learning Mac…...
Posted on 17 September 2021 in Wazo Platform by tboyer
Wazo Platform 21.12 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.12 release. New Features in This Release Ring Group: Mobile push notifications for members of a group Switchboard: Add fallback to switchboards for calls that have been qu…...
Posted on 13 September 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.11 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.11 release. New Features in This Release DND: Users having Do-Not-Disturb mode enabled do not receive calls from groups. Ongoing Features Mobile push notifications for mem…...
Posted on 24 August 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.10 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.10 release. New Features in This Release CDR: Improve CDR to add information about the source_internal name Call permission: It's now possible to use the same name on diff…...
Posted on 2 August 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.09 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.09 release. New Features in This Release Import: A new tool is available to ease migration to Wazo. See
documentation Incall: Music on Hold can now be played when an incal…...
Posted on 12 July 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.08 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.08 release. New Features in This Release Presence: Until Wazo Platform 21.08, the API for user presence changed its line_state to talking right after the user placed a cal…...
Posted on 21 June 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.07 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.07 release. New Features in This Release Call recording: Introducing an API to easily
export recordings
and
download
the resulting export ZIP archive. Technical Features A…...
Posted on 28 May 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.06 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.06 release. New features in this release Retention: We added the possibility to automatically delete call recordings. Furthermore, it is now possible to configure the auto…...
Posted on 10 May 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.05 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.05 release. New features in this release Voicemails: To make life easier, we added missing timezones for a few countries: Belgium, Italy, Canada, Germany, France, Israel, …...
Posted on 20 April 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.04 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.04 release. New features in this release Email: Some options only present in database are now exposed through API. It's the first step
to improve and allow administrators …...
Posted on 29 March 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.03 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.03 release. New features in this release Call Recording: it is now possible to record calls that are coming from and going to a queue or a group. Call Recording: API to de…...
Posted on 8 March 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.02 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.02 release. New features in this release Call Recording: Call recordings are now attached to the call's CDR. There's an API to fetch the media from a given CDR. Contributi…...
Posted on 15 February 2021 in Wazo Platform by wazoplatform
Wazo Platform 21.01 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 21.01 release. New features in this release Call recording: Until Wazo Platform 21.01, call recording was either on or off, for all calls of a user. In 21.01, new options hav…...
Posted on 25 January 2021 in Wazo Platform by wazoplatform
Wazo Platform 20.17 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.17 release. New features in this release Phones: Two new phone provisioning plugins have been added to support
Cisco 68XX & SPA191/192 Contact Center Stats API: Agent stat…...
Posted on 21 December 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.16 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.16 release. New features in this release Contact Center Stats API: In addition to queue statistics, Wazo Platform 20.16 now offers agent statistics. Those may be aggregate…...
Posted on 1 December 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.15 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.15 release. New features in this release Contact Center Stats API: The queue statistics have been improved and may now be aggregated by day or by month, to provide insight…...
Posted on 9 November 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.14 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.14 release. New features in this release Contact Center Stats API: Wazo Platform 20.14 introduces a new HTTP API to retrieve statistics for calls received in queues. The s…...
Posted on 21 October 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.13 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.13 release. New features in this release SIP lines and trunks: The SIP configuration API has been revamped to match the possibilities
of the Asterisk PJSIP configuration f…...
Posted on 28 September 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.12 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.12 release. New features in this release Conferences: until Wazo Platform 20.12, the only way to create conferences was to ask users to dial a specific extension pointing …...
Posted on 31 August 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.11 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.11 release. New features in this release Agents: Until Wazo Platform 20.11, agents were automatically logged in on their main line. In Wazo Platform 20.11, an agent may no…...
Posted on 7 August 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.10 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.10 release. Technical features Asterisk: Asterisk was upgraded to 17.5.1. Multi-tenancy: We have improved the consistency of the database for multiple tenants. User creden…...
Posted on 20 July 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.09 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.09 release. New features in this release WebSocket: A new ping/pong command has been implemented in the Wazo WebSocket. This allows clients to detect more easily when the …...
Posted on 29 June 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.08 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.08 release. New features in this release Calls: Wazo Platform is now able to emulate the pressing of DTMF keys via a REST API call. This makes remote-controlling a physica…...
Posted on 8 June 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.07 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.07 release. New features in this release Phones: Yealink phones now synchronize the DND status of phones with the DND status of Wazo.
Before Wazo 20.07, the phone had its …...
Posted on 19 May 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.06 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.06 release. New features in this release Call logs: The API for call logs now returns two destination names: the one that was dialed and the one that answered. This is use…...
Posted on 27 April 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.05 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.05 release. New features in this release Phones: The DECT phone Yealink W80B can now be auto-provisioned with Wazo. Mobile applications: Wazo Platform 20.05 now accepts a …...
Posted on 8 April 2020 in Wazo Platform by wazoplatform
Wazo Platform 20.04 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.04 release. New features in this sprint WebRTC: We have added two new settings for WebRTC in the setup phase of Wazo Platform: WebRTC needs to discover the IP address of t…...
Posted on 16 March 2020 in Wazo Platform by wazoplatform
A Multi Tenant API for PJSIP
Towards a Multi Tenant API for PJSIP Asterisk has been switching from the legacy chan_sip channel driver to a new SIP
stack based on the PJSIP library. We have been using
the new SIP stack in Wazo Platform for over a year now. The way we configure t…...
Posted on 3 March 2020 in Wazo Platform by pcadottemichaud
Wazo Platform 20.03 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.03 release. New features in this sprint Calls API: Until now, a user placing a call could only ring one of its lines to place the call. A user may now ring all of its line…...
Posted on 24 February 2020 in Wazo Platform by wazoplatform
Installing the Wazo Class 4 engine with Ansible
Installing the Wazo Class 4 engine with Ansible Introduction In our pursuit of enabling companies to build their IP communication infrastructure and deliver innovative communication services with our open-source, API-centric solutions, Wazo's Class …...
Posted on 18 February 2020 in Wazo Platform C4 by ftranchitella, asosic
Wazo Platform 20.02 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.02 release. Security fixes A security issue has been fixed that allowed the database of the engine to be accessed remotely when the following conditions were met: Engine c…...
Posted on 3 February 2020 in Wazo Platform by wazoplatform
Integrating a Jabra Headset?
We've been tasked with integrating the Jabra headset in our Web and Desktop applications, the task may appear simple but we had some unexpected challenges imposed by Jabra. Jabra headset Integrating a Jabra Headset with our Desktop app. Adding the J…...
Posted on 21 January 2020 in Wazo Software by equentin
Wazo Platform 20.01 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 20.01 release. New features in this sprint Switchboard: We have worked on improving the switchboard reactivity. In this version, the time to answer a call has been reduced by…...
Posted on 14 January 2020 in Wazo Platform by wazoplatform
Scaling Asterisk applications
Scaling Asterisk applications This article is the first one of a series about the work that we do at Wazo around Asterisk application scalability. For this first post, we will describe some high level aspects of the approach we take to scale Stasis …...
Posted on 13 January 2020 in Wazo Platform by sbaubeau, safchain
Live Conversation Transcript
Live Conversation Transcript At Astridevcon 2018, the developer conference that happens just before Astricon
every year, there was a lot of interest around the streaming of audio outside of
Asterisk. During the following year, we decided to tackle t…...
Posted on 3 January 2020 in Wazo Platform by pcadottemichaud
Wazo Platform 19.17 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 19.17 release. New features in this sprint Directories: In wazo-dird, a new HTTP endpoint has been added to retrieve multiple contacts in one request when you only know their…...
Posted on 9 December 2019 in Wazo Platform by wazoplatform
Kamailio developpers meeting 2019 - kemi framework
kamailio developpers event 2019 During 2 days, the Kamailio developers (The well-known SIP proxy) met in Dusserdolf in the wonderful places of SipgateDE. An important subject was approached in detail: KEMI (Kamailio Embedded Interface). KEMI start w…...
Kamailio service discovery with Consul
Using Consul for service discovery in Wazo Platform C4 Introduction As we started with the deployment of our C4 (Class 4) SBC and routing solution on a Kubernetes Cluster through a Helm Chart, we knew that scaling would be a core feature. Dynamic sc…...
Posted on 2 December 2019 in Wazo Platform C4 by ftranchitella
Refresh Token in Wazo
Introduction As a consumer of the API on Wazo Platform the first step you need to do before
almost anything else is to authenticate. The process of authentication on Wazo Platform
is basically creating a token using your username and password. This …...
Posted on 2 December 2019 in Wazo Platform by pcadottemichaud
Wazo Platform C4 now deployable on Kubernetes
Wazo Platform C4 now deployable on Kubernetes Introduction As already mentioned We're focused on delivering a Cloud-Native telecom solution with all the bells and whistles in the next months. The Cloud Native Computing Foundation defines: Cloud nati…...
Posted on 26 November 2019 in Wazo Platform C4 by ftranchitella, asosic
New community forum
New community forum Hello Wazo Platform community! As you might have known, 2 months ago the old Wazo Community forum (https://projects.wazo.community/) lost 2 years of data due to a bad upgrade and failing backups. Plus, it's been plagued by spammi…...
Posted on 21 November 2019 in Wazo Platform by rgarrigue
Development environment for Wazo Platform and acceptance tests
Run acceptance tests on freshly installed virtual machine This guide will show how to quickly get a development environment of
Wazo Platform inside a virtual machine to run the acceptance tests. To do so,
we will use libvirt, virt-installer and the …...
Posted on 20 November 2019 in Wazo Platform by mabaakouk
Wazo Platform 19.16 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 19.16 release. New features in this sprint Directories: lookups are now insensitive to accented characters. Ongoing features Switchboard: We are working to improve the switch…...
Posted on 18 November 2019 in Wazo Platform by wazoplatform
Kamailio HA: dispatcher and dmq modules
Kamailio HA with dispatcher and dmq modules This is the first of a series of blog posts about the HA features of the Wazo Platform C4. In this article, we concentrate on the routing component which is composed of a scalable set of Kamailio instances…...
Posted on 15 November 2019 in Wazo Platform C4 by ftranchitella
Kamailio routing with rtjson and http_async_client
Kamailio routing with RTJSON and HTTP async client The problem In the Wazo Platform C4 we are committed to delivering the most flexible, as well as easy to configure and set up, Softswitch in the market. The SIP router key component is provided by K…...
Posted on 11 November 2019 in Wazo Platform C4 by ftranchitella
Wazo Platform 19.15 Released
Hello Wazo Platform community! Here is a short review of the Wazo Platform 19.15 release. New features in this sprint Trunks: It is now possible to create two trunks with same username Bug fixes Presence status: There were some scenarios where the p…...
Posted on 4 November 2019 in Wazo Platform by wazoplatform
wazo-tester - an introduction to our SIP testing tool
wazo-tester - an introduction to our SIP testing tool Introduction In a complex microservice VoIP architecture testing the functionalities or stress testing the whole system becomes a complex task especially if we want to run multiple tests and have…...
Posted on 29 October 2019 in Wazo Platform C4 by asosic
Wazo Platform C4 overview
Wazo Platform C4 overview Introduction Wazo Platform allows you to build your own IP communication infrastructure and deliver innovative communication services. Fully open-source, API-centric, Cloud-native & multi-tenant, the project is designed aro…...
Posted on 28 October 2019 in Wazo C4 by asosic, ftranchitella
Introducing Wazo Platform 19.13
Hello Wazo community! We are excited to release today the latest version of Wazo Platform! Wazo Platform is an Open Source project allowing to build carrier grade programmable IP communication infrastructures. You can pick and choose the components …...
Posted on 20 September 2019 in Wazo Platform by wazoplatform
Solving the emergency call prioritization issue with programmable telecom
A CRITICAL PAIN POINT FOR EMERGENCY CALL SERVICES With the advent of the ubiquitous cell phone, the task of the emergency contact centers to prioritize a huge number of calls has become a tough challenge. The kind of challenge that needs to aggregat…...
How to Make your VoIP Application Always Reachable
call-keep Making a professional VoIP mobile application can sometimes be a huge challenge, especially when we have to make sure that our customer should be notified when a call occurs. Our application is always connected with our server via WebSocke…...
Testing Interactions Between Mobile Applications: A Bumpy Ride
callkeep For the past couple weeks, we've been working on the creation of automated integration tests for our new mobile application. This application is built with react-native and uses edge technologies like native WebRTC, native UI with Connectio…...
Sprint Review 18.03
New features in this sprint Admin-UI web interface: A lot of management plugins have been improved. Also, plugins for managing general settings (SIP, voicemails, conference rooms), schedules, devices, boss-secretary filters, call permissions, CDR ex…...
Posted on 5 March 2018 in Wazo IPBX by wazoplatform
Sprint Review 18.02
New features in this sprint REST API: We added new REST APIs to manage call filters (i.e. boss-secretary filters). Those APIs will allow us to manage call filters from the new admin-ui web interface. CDR: The CDR REST API has been improved: for a gi…...
Posted on 12 February 2018 in Wazo IPBX by wazoplatform
Sprint Review 18.01
New features in this sprint REST API: REST APIs have been added for: SCCP general configuration IAX trunks configuration ConfBridge configuration Special extensions configuration, e.g. setting DND extension to *55 instead of *25, etc. Sound files Tr…...
Posted on 22 January 2018 in Wazo IPBX by wazoplatform
Sprint Review 17.17
Hello Wazo community! This release is our birthday release, since the fork! Thanks for following us this last year and keep in touch, the best is yet to come. :) New features in this sprint REST API: REST APIs have been added for SIP trunks, timezon…...
Posted on 11 December 2017 in Wazo IPBX by wazoplatform
Survey
La version française suit Dear Wazo users, Your opinion matters to us and we want to prove it to you. We would like to call on a couple of minutes of your time to help us improve Wazo for you. This survey should only take a few minutes or so and we …...
Posted on 23 November 2017 in Business by wazoplatform
Sprint Review 17.16
Hello Wazo community! Here comes the release of Wazo 17.16! New features in this sprint REST API: Groups can now ring arbitrary extensions. This was already possible with a specific user, a custom line and a Local channel. This API does the same thi…...
Posted on 20 November 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.15
Hello Wazo community! Here comes the release of Wazo 17.15! We are looking for beta testers for the Wazo Zapier plugin. You can click this invite link to try Wazo with Zapier. Security update Chat: We fixed a security issue of Wazo 17.14 where the c…...
Posted on 31 October 2017 in Wazo IPBX by wazoplatform
New partnership with Loway's Queuemetrics-Live
We are proud to announce our successful integration with Loway's QueueMetrics-Live call-center suite. Loway's QueueMetrics-Live call-center suite, is now fully integrated with Wazo IPBX. Wazo is a unified communication platform and a full-featured I…...
Posted on 13 October 2017 in Wazo by wazoplatform
Sprint Review 17.14
Hello Wazo community! Here comes the release of Wazo 17.14! We are looking for beta testers for the Wazo Zapier plugin. Security update Asterisk: Asterisk 14.6.2 has been included in Wazo 17.14. New features in this sprint Wazo Client: The Wazo Clie…...
Posted on 9 October 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.13
Hello Wazo community! Here comes the release of Wazo 17.13! Security update Asterisk: Asterisk 14.6.1 has been included in Wazo 17.13. It contains many security fixes including one for the RTPbleed bug. New features in this sprint Admin UI: The user…...
Posted on 18 September 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.12
Hello Wazo community! Here comes the release of Wazo 17.12! New features in this sprint REST API: A new REST API has been added to fetch a user's chat history. Until now, the chat history was not kept on the server: this means that one chat interfac…...
Posted on 28 August 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.11
Hello Wazo community! Here comes the release of Wazo 17.11! New features in this sprint REST API: We have added a new REST API to add outgoing webhooks. The REST API is not yet available in the web interface, but it will come in time. Outgoing webho…...
Posted on 7 August 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.10
Hello Wazo community! Here comes the release of Wazo 17.10! New features in this sprint Plugins: The Wazo plugin system is still young and did not implement any compatibility restriction across Wazo versions. Newer plugins may become incompatible wi…...
Posted on 17 July 2017 in Wazo IPBX by wazoplatform
Extending Wazo with Plugins
One of the strengths of Wazo is that the administrator can modify the system to add new features or override default behaviors that are not appropriate to its use case. There are many ways to extend Wazo. Currently, you can: Add dialplan files with …...
Posted on 26 June 2017 in Wazo by pcadottemichaud
Sprint Review 17.09
Hello Wazo community! Here comes the release of Wazo 17.09! New features in this sprint Plugins: We added a command-line utility (wazo-plugind-cli) to ease the installation of plugins from shell scripts. This should be useful for automatically insta…...
Posted on 21 June 2017 in Wazo IPBX by wazoplatform
No hardware for your phone system?
I am asked quite regularly the difference between XiVO and Wazo in terms of features. There are now many, but one of the first that we implemented was simply to provide a completely user-oriented web interface to manage your day to day telephony. Th…...
Un système de téléphonie sans matériel ?
On me demande assez régulièrement la différence entre XiVO et Wazo en terme de fonctionnalités. Il en existe maintenant beaucoup, mais une des premières que nous avons mises en œuvre était tout simplement de fournir une interface complètement web or…...
Voici notre nouveau logo
Nous sommes très fiers de vous dévoiler notre nouveau logo pour Wazo ! Sans plus attendre le voici :) wazo-logo-full.png Son histoire Maintenant que nous vous l'avons dévoilé, il me semble important de vous raconter son histoire. J'ai toujours aimé …...
Sprint Review 17.08
Hello Wazo community! Here comes the release of Wazo 17.08! New features in this sprint REST API: The call logs API has been enhanced with new information, such as the date of answering, the direction of the call and call tags. Call tags allow filte…...
Posted on 1 June 2017 in Wazo IPBX by wazoplatform
Ngrok and Wazo integration
Cliquez ici pour la version française. Ngrok is a software allowing its users to create reverse tunnels to access a server from the Internet. It's secure and easy to use. It's very useful to grant access to an internal API over the Internet without …...
Ngrok s'invite dans Wazo
Click here for the english version. Ngrok est un logiciel permettant de monter simplement un tunnel inversé pour accéder à votre machine depuis internet. C'est sécurisé et simple à utiliser. C'est très pratique pour exposer par exemple une API inter…...
Webhook coming in Wazo
Depuis plusieurs mois nous travaillons activement pour améliorer Wazo et le rendre le plus ouvert possible. La dernière version 17.07 mets en lumière nos derniers travaux et nos développements actuels autour de Wazo. Vous découvrirez ainsi : une nou…...
Sprint Review 17.07
Hello Wazo community! Here comes the release of Wazo 17.07! New features in this sprint Admin UI: The new web interface based on our REST API is now available for preview. See Wazo admin UI Admin UI: IVR can now be managed from the admin UI Admin UI…...
Posted on 15 May 2017 in Wazo IPBX by wazoplatform
The new web interface of Wazo
Wazo 17.07 is the first release embedding the future replacement of the administration web interface of Wazo. The current admin interface of Wazo is aging, and its internal design is significantly slowing down the development of other components. We…...
Posted on 11 May 2017 in Wazo by wazoplatform
Sprint Review 17.06
Hello Wazo community! Here comes the release of Wazo 17.06! New features in this sprint REST API: We have added a new REST API to get call logs in JSON format, instead of the current CSV format. The CSV format was mainly chosen for compatibility and…...
Posted on 24 April 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.05
Hello Wazo community! Here comes the release of Wazo 17.05! New features in this sprint Call recording: We added some configuration options to control the naming of the call recordings. This allows administrators to dispatch recording files more eas…...
Posted on 3 April 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.04
Hello Wazo community! Here comes the release of Wazo 17.04! New features in this sprint CSV import of a phonebook: The CSV import had been removed from the web interface when we allowed many phonebooks to be available on the same Wazo. Many administ…...
Posted on 13 March 2017 in Wazo IPBX by wazoplatform
How to configure Asterisk when Wazo does not implement a functionality
Customizing your Asterisk configuration on Wazo Wazo is a full featured IPBX using Asterisk. It has many functionalities implemented
in its configuration interface and many API to configure your telephony system. But
sometimes what you need is simpl…...
Posted on 22 February 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.03
Hello Wazo community! Here comes the release of Wazo 17.03! New features in this sprint Music on hold API: There are new REST API for managing music on hold classes and audio files related to music on hold. Music on hold control what callers hear wh…...
Posted on 20 February 2017 in Wazo IPBX by wazoplatform
Have an itch with your communication system?
French/Français: Une version française plus bas Have an itch with your communication system? Hello Wazo community! We would like to hear from you. The development of Wazo is fast paced with a long term vision
of what should be the future of telecomm…...
Posted on 1 February 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.02
Hello Wazo community! Here comes the release of Wazo 17.02! We're back to our usual 3-weeks release cycle :) New features in this sprint API schedules: Schedules may now be managed via REST API. Schedules allow calls to be redirected to other destin…...
Posted on 30 January 2017 in Wazo IPBX by wazoplatform
Sprint Review 17.01
Hello Wazo community! Here comes the release of Wazo 17.01! We took a bit of extra time to release this version, due to the holidays here in Québec City. So this version took 4 weeks to release, but upcoming versions will be released every 3 weeks. …...
Posted on 9 January 2017 in Wazo IPBX by wazoplatform
Sprint Review 16.16
Hello Wazo community! Here comes the first release of Wazo, Wazo 16.16! If your are new to the Wazo project, you should take a look at this blog post that explains why the project was created. We will describe here the changes made since XiVO 16.13,…...
Posted on 12 December 2016 in Wazo IPBX by wazoplatform
Introducing Wazo
French/Français: La version française suit la version anglaise. Hi everyone, long time no see! We've been quite busy the last few days, but we are pleased to announce the birth of a new project in the world of communications, introducing: Wazo. What…...
Posted on 5 December 2016 in Wazo software by wazoplatform