Call Center Agent

wazo-agentd is the service responsible of managing agent which are used to distribute calls received on queues in a call center use case.

It can do the following actions:

  • log in
  • log out
  • pause
  • resume

Schema

Example

API documentation

The REST API for wazo-agentd is available here

See also

Community Supported

Wazo Platform is supported by its community. Use our various channels to reach out.

Publications

Video @ Kamailio World: Dangerous Demos

Video @ the Telecom Application Development Summit: What can you do with Wazo?

Video @ the Telecom Application Development Summit: WAZO Keynote: xCPaaS

Get Connected, Contribute & Build value!

Designed with by Xiaoying Riley for developersCopyright 2016-2023 The Wazo Authors (see the AUTHORS file)