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Migration of sound files to tenants

In Wazo 19.03, sound files are now segregated by tenant (a.k.a entity). However, Wazo has no way to know which entity owns which sound file. Thus a manual intervention is required to make those sound files available to tenants.

Sound files include:

  • queue announces (acd)
  • telephony feature sounds, like autoprovisioning message, transfer messages, etc. (features)
  • recordings of sounds, conversations and conferences (recordings and monitor)
  • custom sounds used for IVR or dialplan (playback)

How to migrate

The sound files are stored in /var/lib/xivo/sounds, for example:

root@wazo:~# tree /var/lib/xivo/sounds
/var/lib/xivo/sounds
├── acd
│   ├── tenant-bakery-queue-announce.wav
│   └── tenant-grocery-queue-announce.wav
├── features
│   ├── tenant-bakery-autoprov.wav
│   └── tenant-vacuumcleaners-autoprov.wav
├── monitor -> ../../../spool/asterisk/monitor
├── playback
└── recordings -> ../../asterisk/sounds/custom

In order to make the sound files available to tenants, you need to move the files in a tenants{.interpreted-text role="file"} subdirectory, like this:

root@wazo:~# tree /var/lib/xivo/sounds
/var/lib/xivo/sounds
└── tenants
    ├── 3176b5c5-a765-4dcc-81a6-e69e29081d66
    │   ├── acd
    │   │   └── tenant-bakery-queue-announce.wav
    │   ├── features
    │   │   └── tenant-bakery-autoprov.wav
    │   ├── monitor
    │   ├── playback
    │   └── recordings
    ├── 62770df9-4451-4b99-a1d3-ccf48881b173
    │   ├── acd
    │   │   └── tenant-grocery-queue-announce.wav
    │   ├── features
    │   ├── monitor
    │   ├── playback
    │   └── recordings
    └── cc85438a-8e79-417f-b713-f05e1529d132
        ├── acd
        ├── features
        │   └── tenant-vacuumcleaners-autoprov.wav
        ├── monitor
        ├── playback
        └── recordings

Each subdirectory of the tenants{.interpreted-text role="file"} directory must be named like the UUID of each tenant. In order to know the UUID of tenants, you can use the wazo-auth-cli command:

root@wazo:~# wazo-auth-cli tenant list -c uuid -c name
+--------------------------------------+----------------+
| uuid                                 | name           |
+--------------------------------------+----------------+
| 80ef6d2e-2f70-4934-a02b-bdabcdf48495 | master         |
| 3176b5c5-a765-4dcc-81a6-e69e29081d66 | bakery         |
| 62770df9-4451-4b99-a1d3-ccf48881b173 | grocery        |
| cc85438a-8e79-417f-b713-f05e1529d132 | vacuumcleaners |
+--------------------------------------+----------------+

You can safely ignore the master tenant, which is used internally by Wazo.

You should move sounds files of each tenant for the following directories:

  • acd
  • features
  • monitor
  • playback
  • recordings