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Configuration Files

This section describes some of the Wazo configuration files.

Configuration priority

Usually, the configuration is read from two locations: a configuration file config.yml and a configuration directory conf.d.

Files in the conf.d extra configuration directory:

  • are used in alphabetical order and the first one has priority
  • are ignored when their name starts with a dot
  • are ignored when their name does not end with .yml

For example:


log_level: critical


log_level: error


log_level: debug


log_level: info

The value that will be used for log_level will be debug since:

  • 10-debug.yml comes before 20-nodebug.yml in the alphabetical order.
  • .01-critical.yml starts with a dot so is ignored
  • 02-error.yml.dpkg-old does not end with .yml so is ignored

File configuration structure

Configuration files for every service running on a Wazo server will respect these rules:

  • Default configuration directory in /etc/xivo-{{service}}/conf.d (e.g. /etc/wazo-agentd/conf.d/)
  • Default configuration file in /etc/xivo-{{service}}/config.yml (e.g. /etc/wazo-agentd/config.yml)

The files /etc/xivo-{{service}}/config.yml should not be modified because they will be overridden during upgrades. However, they may be used as examples for creating additional configuration files as long as they respect the Configuration priority. Any exceptions to these rules are documented below.


  • Default configuration directory: /etc/wazo-auth/conf.d
  • Default configuration file: /etc/wazo-auth/config.yml


  • Default configuration directory: /etc/wazo-agentd/conf.d
  • Default configuration file: /etc/wazo-agentd/config.yml


  • Default configuration directory: /etc/wazo-amid/conf.d
  • Default configuration file: /etc/wazo-amid/config.yml


  • Default configuration directory: /etc/wazo-confgend/conf.d
  • Default configuration file: /etc/wazo-confgend/config.yml
  • Default templates directory: /etc/wazo-confgend/templates


  • Default configuration directory: /etc/xivo-dao/conf.d
  • Default configuration file: /etc/xivo-dao/config.yml

This configuration is read by many Wazo programs in order to connect to the Postgres database of Wazo.


  • Default configuration directory: /etc/wazo-phoned/conf.d
  • Default configuration file: /etc/wazo-phoned/config.yml


  • Default configuration directory: /etc/wazo-provd/conf.d
  • Default configuration file: /etc/wazo-provd/config.yml


  • Default configuration directory: /etc/wazo-websocketd/conf.d
  • Default configuration file: /etc/wazo-websocketd/config.yml

xivo_ring.conf {#xivo-ring.conf}

  • Path: /etc/xivo/asterisk/xivo_ring.conf
  • Purpose: This file can be used to change the ringtone played by the phone depending on the origin of the call.

Warning: Note that this feature has not been tested for all phones and all call flows. This page describes how you can customize this file but does not intend to list all validated call flows or phones.

This file xivo_ring.conf consists of :

  • profiles of configuration (some examples for different brands are already included: [aastra], [snom] etc.)
  • one section named [number] where you apply the profile to an extension or a context etc.

Here is the process you should follow if you want to use/customize this feature :

  1. Create a new profile, e.g.:

  2. Change the phonetype accordingly, in our example:

    phonetype = aastra
  3. Chose the ringtone for the different type of calls (note that the ringtone names are brand-specific):

    phonetype = aastra
    intern = <Bellcore-dr1>
    group = <Bellcore-dr2>
  4. Apply your profile, in the section [number]

    • to a given list of extensions (e.g. 1001 and 1002):

      1001@default = myprofile-aastra
      1002@default = myprofile-aastra
    • or to a whole context (e.g. default):

      @default = myprofile-aastra
  5. Restart wazo-agid service:

    service wazo-agid restart

Asterisk configuration files

Asterisk configuration files are located at /etc/asterisk. These files are packaged with Wazo and you should not modify files that are located at the root of this directory.

To add you own configurations, you must add a new configuration file in the corresponding [.d]{.title-ref} directory.

For example, if you need to add a new user to the manager.conf configuration file, you would add a new file /etc/asterisk/manager.d/my_new_user.conf with the following content:

read = system

The same logic applies to all Asterisk configuration files except asterisk.conf and modules.conf.

Modifying the modules.conf

The /etc/asterisk/modules.conf file is automatically generated before Asterisk starts. Modifying its content will do nothing as it's going to be overridden on the next Asterisk restart.

To enable modules in the modules.conf file the administrator has to configure wazo-confgend to add the required modules to the content of the generated file.

This is done by adding the module name to the enabled_asterisk_modules section of the configuration.

Enabling res_cli_aliases

  1. Enable in the wazo-confgend configuration:

    cat <<EOF > /etc/wazo-confgend/conf.d/res_cli_aliases.yml
    enabled_asterisk_modules: true
  2. Restart wazo-confgend:

    systemctl restart wazo-confgend
  3. Check that your changes work by looking at the generated modules.conf:

    wazo-confgen asterisk/modules.conf
  4. Restart Asterisk:

    systemctl restart asterisk