Table of Contents

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Supported Devices

wazo-provd plugins for these devices can be installed from the "Supported devices" repository.

Aastra

Aastra has been acquired by Mitel in 2014. In Wazo, the 6700 series and 6800 series phones are still referenced as Aastra phones, for historical and compatibility reasons.

6700i series


                                 6731i       6735i   6737i      6739i      6755i   6757i

Provisioning Y Y Y Y Y Y

H-A Y Y Y Y Y Y

Directory XIVO Y Y Y Y Y Y

Funckeys 8 26 30 55 26 30

                                 **Suppo   rted    grammabl   e keys**
                                             pro

User with supervision function Y Y Y Y Y Y

Group Y Y Y Y Y Y

Queue Y Y Y Y Y Y

Conference Room with supervision Y Y Y Y Y Y function

General Functions

Online call recording N N N N N N

Phone status Y Y Y Y Y Y

Sound recording Y Y Y Y Y Y

Call recording Y Y Y Y Y Y

Incoming call filtering Y Y Y Y Y Y

Do not disturb Y Y Y Y Y Y

Group interception Y Y Y Y Y Y

Listen to online calls Y Y Y Y Y Y

Directory access Y Y Y Y Y Y

Filtering Boss - Secretary Y Y Y Y Y Y

Transfers Functions

Blind transfer HK Y Y HK Y Y

Indirect transfer HK Y Y HK Y Y

Forwards Functions

Disable all forwarding Y Y Y Y Y Y

Enable/Disable forwarding on no Y Y Y Y Y Y answer

Enable/Disable forwarding on busy Y Y Y Y Y Y

Enable/Disable forwarding Y Y Y Y Y Y unconditional

Voicemail Functions

Enable voicemail with supervision Y Y Y Y Y Y function

Reach the voicemail Y Y Y HK Y Y

Delete messages from voicemail Y Y Y Y Y Y

Agent Functions

Connect/Disconnect a static agent Y Y Y Y Y Y

Connect a static agent Y Y Y Y Y Y

Disconnect a static agent Y Y Y Y Y Y

Parking Functions

Parking Y Y Y Y Y Y

Parking position Y Y Y Y Y Y

Paging Functions

Paging Y Y Y Y Y Y


Model Tested1 Fkeys2 Wazo HA3


6730i No 8 Yes 6753i Yes 6 Yes 6757i Yes 30 Yes 9143i Yes 7 Yes 9480i No 6 Yes 9480CT No 6 Yes

Supported expansion modules:

  • Aastra® M670i (for Aastra® 35i/37i/39i/53i/55i/57i)
  • Aastra® M675i (for Aastra® 35i/37i/39i/55i/57i)

6800i series


                                       6863i       6865i   6867i      6869i

Provisioning Y Y Y NT

H-A Y Y Y Y

Directory XIVO Y Y Y Y

Funckeys 0 8 38 68

                                       **Suppo   rted    grammabl   e keys**
                                                   pro

User with supervision function N Y Y Y

Group N Y Y Y

Queue N Y Y Y

Conference Room with supervision N Y Y Y function

General Functions

Online call recording N Y Y Y

Phone status N Y Y Y

Sound recording N Y Y Y

Call recording N Y Y Y

Incoming call filtering N Y Y Y

Do not disturb N Y Y Y

Group interception N Y Y Y

Listen to online calls N Y Y Y

Directory access N Y Y Y

Filtering Boss - Secretary N Y Y Y

Transfers Functions

Blind transfer HK HK HK HK

Indirect transfer HK HK HK HK

Forwards Functions

Disable all forwarding N Y Y Y

Enable/Disable forwarding on no answer N Y Y Y

Enable/Disable forwarding on busy N Y Y Y

Enable/Disable forwarding unconditional N Y Y Y

Voicemail Functions

Enable voicemail with supervision N Y Y Y function

Reach the voicemail N Y Y Y

Delete messages from voicemail N Y Y Y

Agent Functions

Connect/Disconnect a static agent N Y Y Y

Connect a static agent N Y Y Y

Disconnect a static agent N Y Y Y

Parking Functions

Parking N Y Y Y

Parking position N Y Y Y

Paging Functions

Paging N Y Y Y


Supported expansion modules:

  • Aastra® M680 (for Aastra® 6865i/6867i/6869i)
  • Aastra® M685 (for Aastra® 6865i/6867i/6869i)

DECT Infrastructure


                  RFP35    RFP36

Provisioning N N

H-A N N

Directory XIVO N N

Funckeys 0 0


Alcatel-Lucent

IP Touch series:

Model Tested4 Fkeys5 Wazo HA6


4008 Extended Edition Yes 4 No 4018 Extended Edition Yes 4 No

Note that you must not download the firmware for these phones unless you agree to the fact it comes from a non-official source.

For the plugin to work fully, you need these additional packages:

apt-get install p7zip python-pexpect telnet

Avaya

1200 series IP Deskphones (previously known as Nortel IP Phones):

Model Tested7 Fkeys8 Wazo HA9


1220 IP Yes 0 No 1230 IP No 0 No

Cisco

Cisco Small Business SPA300 series:

Model Tested10 Fkeys11 Wazo HA12


SPA301 No 1 No SPA303 No 3 No

emoji-exclamation Function keys are shared with line keys for all SPA phones

Cisco Small Business SPA500 series:

Model Tested13 Fkeys14 Wazo HA15


SPA501G Yes 8 No SPA502G No 1 No SPA504G Yes 4 No SPA508G Yes 8 No SPA509G No 12 No SPA512G No 1 No SPA514G No 4 No SPA525G Yes 5 No SPA525G2 No 5 No

The SPA500 expansion module is supported.

Cisco Small Business IP Phones (previously known as Linksys IP Phones)

Model Tested16 Fkeys17 Wazo HA18


SPA901 No 1 No SPA921 No 1 No SPA922 No 1 No SPA941 No 4 No SPA942 Yes 4 No SPA962 Yes 6 No

emoji-exclamation You must install the firmware of each SPA9xx phones you are using since they reboot in loop when they can't find their firmware.

The SPA932 expansion module is supported.

ATAs:

Model Tested19 Fkeys20 Wazo HA21


PAP2 No 0 No SPA2102 No 0 No SPA8800 No 0 No SPA112 No 0 No

For best results, activate [DHCP Integration](/uc-doc/administration/provisioning/adv_configuration#dhcp-integration) on your Wazo.

emoji-exclamation These devices can be used to connect Faxes. For better success with faxes some parameters must be changed. You can read the [Using analog gateways](/uc-doc/administration/fax#fax-analog-gateway) section.

emoji-exclamation If you want to manually resynchronize the configuration from the ATA device you should use the following url:

<http://ATAIP/admin/resync?http://WAZOIP:8667/CONF_FILE>

where :

  • ATA_IP is the IP address of the ATA,
  • WAZO_IP is the IP address of your Wazo,
  • CONF_FILE is one of spa2102.cfg, spa8000.cfg

ATAs


                  SPA122   SPA3102   SPA8000

Provisioning Y Y Y

H-A N N N

Directory XIVO N N N

Funckeys 0 0 0


For best results, activate [DHCP Integration](/uc-doc/administration/provisioning/adv_configuration#dhcp-integration) on your Wazo.

These devices can be used to connect faxes. For better success with faxes some parameters must be changed. You can read the [Using analog gateways](/uc-doc/administration/fax#fax-analog-gateway) section.

emoji-exclamation If you want to manually resynchronize the configuration from the ATA device you should use the following url:

<http://ATAIP/admin/resync?http://WAZOIP:8667/CONF_FILE>

where :

  • ATA_IP is the IP address of the ATA,
  • WAZO_IP is the IP address of your Wazo,
  • CONF_FILE is one of spa3102.cfg, spa8000.cfg

Cisco 7900 Series

7905G 7906G 7911G 7912G 7920 7921G 7940G 7941G 7941G-GE 7942G 7960G 7961G 7962G
Provisioning Y Y Y Y Y Y Y Y Y Y Y Y Y
H-A Y Y Y Y NT NT Y Y Y Y Y Y Y
Directory XIVO FK FK FK FK N N FK FK FK FK FK FK FK
Funckeys 0 0 0 0 0 0 1 1 1 1 5 5 5

**S

upported program mable ke ys**
User with supervision function N N N N N N N N N N N N N
Group N N N N N N N N N N N N N
Queue N N N N N N N N N N N N N
Conference Room with supervision function N N N N N N N N N N N N N
General Functions
Online call recording N N N N N N N N N N N N N
Phone status N N N N N N N N N N N N N
Sound recording N N N N N N N N N N N N N
Call recording N N N N N N N N N N N N N
Incoming call filtering N N N N N N N N N N N N N
Do not disturb SK SK SK SK N N SK SK SK SK SK SK SK
Group interception N N N N N N N N N N N N N
Listen to online calls N N N N N N N N N N N N N
Directory access Y Y Y Y N N Y Y Y Y Y Y Y
Filtering Boss - Secretary N N N N N N N N N N N N N
Transfers Functions
Blind transfer N N N N N N N N N N N N N
Indirect transfer SK SK SK SK SK SK SK SK SK SK SK SK SK
Forwards Functions
Disable all forwarding N N N N N N N N N N N N N
Enable/Disable forwarding on no answer N N N N N N N N N N N N N
Enable/Disable forwarding on busy N N N N N N N N N N N N N
Enable/Disable forwarding unconditional N N N N N N N N N N N N N
Voicemail Functions
Enable voicemail with supervision function N N N N N N N N N N N N N
Reach the voicemail SK SK SK SK N N HK HK HK HK HK HK HK
Delete messages from voicemail N N N N N N N N N N N N N
Agent Functions
Connect/Disconnect a static agent N N N N N N N N N N N N N
Connect a static agent N N N N N N N N N N N N N
Disconnect a static agent N N N N N N N N N N N N N
Parking Functions
Parking N N N N N N N N N N N N N
Parking position N N N N N N N N N N N N N
Paging Functions
Paging N N N N N N N N N N N N N

emoji-warning These phones can only be used in SCCP mode. They are limited to the features supported in Wazo's SCCP implementation <sccp-features>.

To install firmware for xivo-cisco-sccp plugins, you need to manually download the firmware files from the Cisco website and save them in the /var/lib/wazo-provd/plugins/$plugin-name/var/cache directory.

File permissions should be modified to make the files readable to wazo-provd:

  • [chmod 640 ]{.title-ref}
  • [chown wazo-provd:wazo-provd ]{.title-ref}

This directory is created by Wazo when you install the plugin (i.e. xivo-cisco-sccp-legacy). If you create the directory manually, the installation will fail.

emoji-warning Access to Cisco firmware updates requires a Cisco account with sufficient privileges. The account requires paying for the service and remains under the responsibility of the client or partner. The Wazo authors is not responsible for these firmwares and does not offer any updates.

For example, if you have installed the xivo-cisco-sccp-legacy plugin and you want to install the 7940-7960-fw, networklocale and userlocale_fr_FR package, you must:

  • Go to <http://www.cisco.com>
  • Click on "Log In" in the top right corner of the page, and then log in
  • Click on the "Support" menu
  • Click on the "Downloads" tab, then on "Voice & Unified Communications"
  • Select "IP Telephony", then "Unified Communications Endpoints", then the model of your phone (in this example, the 7940G)
  • Click on "Skinny Client Control Protocol (SCCP) software"
  • Choose the same version as the one shown in the plugin
  • Download the file with an extension ending in ".zip", which is usually the last file in the list
  • In the Wazo web interface, you'll then be able to click on the "install" button for the firmware

The procedure is similar for the network locale and the user locale package, but:

  • Instead of clicking on "Skinny Client Control Protocol (SCCP) software", click on "Unified Communications Manager Endpoints Locale Installer"
  • Click on "Linux"
  • Choose the same version of the one shown in the plugin
  • For the network locale, download the file named "po-locale-combined-network.cop.sgn"
  • For the user locale, download the file named "po-locale-$locale-name.cop.sgn, for example "po-locale-frFR.cop.sgn" for the "frFR" locale
  • Both files must be placed in /var/lib/wazo-provd/plugins/$plugin-name/var/cache{.interpreted-text role="file"} directory. Then install them in the Wazo Web Interface.

emoji-exclamation Currently user and network locale 11.5.1 should be used for plugins xivo-sccp-legacy and xivo-cisco-sccp-9.4

Digium


                                           D40     D50     D70

Provisioning Y NYT Y

H-A Y NYT Y

Directory XIVO N NYT N

Funckeys 2 14 106

Supported programmable keys

User with supervision function N NYT N

Group Y NYT Y

Queue Y NYT Y

Conference Room with supervision function Y NYT Y

General Functions

Online call recording N NYT N

Phone status Y NYT Y

Sound recording Y NYT Y

Call recording Y NYT Y

Incoming call filtering Y NYT Y

Do not disturb HK NYT HK

Group interception Y NYT Y

Listen to online calls N NYT N

Directory access N NYT N

Filtering Boss - Secretary Y NYT Y

Transfers Functions

Blind transfer HK NYT HK

Indirect transfer HK NYT HK

Forwards Functions

Disable all forwarding Y NYT Y

Enable/Disable forwarding on no answer Y NYT Y

Enable/Disable forwarding on busy Y NYT Y

Enable/Disable forwarding unconditional Y NYT Y

Voicemail Functions

Enable voicemail with supervision function Y NYT Y

Reach the voicemail HK NYT HK

Delete messages from voicemail Y NYT Y

Agent Functions

Connect/Disconnect a static agent Y NYT Y

Connect a static agent Y NYT Y

Disconnect a static agent Y NYT Y

Parking Functions

Parking N NYT N

Parking position N NYT N

Paging Functions

Paging Y NYT Y


emoji-exclamation Some function keys are shared with line keys

Particularities:

  • For best results, activate [DHCP Integration](/uc-doc/administration/provisioning/adv_configuration#dhcp-integration) on your Wazo.
  • Impossible to do directed pickup using a BLF function key.
  • Only supports DTMF in RFC2833 mode.
  • Does not work reliably with Cisco ESW520 PoE switch. When connected to such a switch, the D40 tends to reboot randomly, and the D70 does not boot at all.
  • It's important to not edit the phone configuration via the phones' web interface when using these phones with Wazo.
  • Paging doesn't work.

Fanvil

Model Tested22 Fkeys23 Wazo HA24


C62P Yes 5 Yes

Gigaset

Also known as Siemens.

Model Tested25 Fkeys26 Wazo HA27


C470 IP No 0 No C475 IP No 0 No C590 IP No 0 No C595 IP No 0 No C610 IP No 0 No C610A IP No 0 No S675 IP No 0 No S685 IP No 0 No N300 IP No 0 No N300A IP No 0 No N510 IP PRO No 0 No

Jitsi

Model Tested28 Fkeys29 Wazo HA30


Jitsi Yes --- No

Mitel

The Mitel 6700 Series and 6800 Series SIP Phones are supported in Wazo. See the [Aastra](#aastra) section.

Patton

The following analog VoIP gateways are supported:


                            SN4112   SN4114   SN4116   SN4118   SN4316   SN4324   SN4332

Provisioning Y Y Y Y Y Y Y

H-A Y Y Y Y Y Y Y


Wazo only supports configuring the FXS ports of these gateways. It does not support configuring the FXO ports. If you have a gateway on which you would like to configure the FXO ports, you'll need to write the FXO ports configuration manually by creating a [custom template](/uc-doc/administration/provisioning/adv_configuration#provd-custom-templates) for your gateway.

It's only possible to enter a provisioning code on the first FXS port of a gateway. For example, if you have a gateway with 8 FXS ports, the first port can be configured by dialing a provisioning code from it, but ports 2 to 7 can only be configured via the Wazo web interface. Also, if you dial the ["reset to autoprov" extension](/uc-doc/administration/provisioning/basic_configuration#reset-to-autoprov-device) from any port, the configuration of all the ports will be reset, not just the port on which the extension was dialed. These limitations might go away in the future.

These gateways are configured with a few regional parameters (France by default). These parameters are easy to change by writing a [custom template](/uc-doc/administration/provisioning/adv_configuration#provd-custom-templates).

Telnet access and web access are enabled by default. You should change the default password by setting an administrator password via a Wazo "template device".

By downloading and installing the Patton firmwares, you agree to the [Patton Electronics Company conditions](http://www.patton.com/legal/eula.asp).

To provision a gateway that was previously configured manually, use the following commands on your gateway (configure mode), replacing WAZO_IP by the IP address of your Wazo server:

profile provisioning PF_PROVISIONING_CONFIG
  destination configuration
  location 1 http://WAZO_IP:8667/$(system.mac).cfg
  activation reload graceful
  exit
provisioning execute PF_PROVISIONING_CONFIG

Panasonic

Panasonic KX-HTXXX series:

+----------|-------------|------------|--------------+ | Model | Tested31 | Fkeys32 | Wazo HA33 | +==========+=============+============+==============+ | KX-HT113 | > No | > --- | > No | +----------|-------------|------------|--------------+ | KX-HT123 | > No | > --- | > No | +----------|-------------|------------|--------------+ | KX-HT133 | > No | > --- | > No | +----------|-------------|------------|--------------+ | KX-HT136 | > No | > --- | > No | +----------|-------------|------------|--------------+

emoji-exclamation This phone is for testing for the moment

Polycom

**|SoundP oint IP** **|SoundSt ation IP** **|Busin ess Media Phone**
SPIP331 SPIP335 SPIP450 SPIP550 SPIP560 SPIP650 SPIP5000 SPIP6000 SPIP7000 VVX101 VVX201 VVX300 VVX310 VVX400 VVX410 VVX500 VVX600
Provisioning NT Y Y Y NT NT NT Y NT Y Y Y Y Y Y Y NYT
H-A N Y N Y N N N N N Y Y Y Y Y Y Y N
Directory XIVO N N N FK N N N N N N N FK FK FK FK FK N
Funckeys N 0 2 3 3 47 0 0 0 0 0 6 6 12 12 12 0

**Sup

ported pro grammable k eys**
User with supervision function NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Group NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Queue NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Conference Room with supervision function NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
General Functions
Online call recording NYT N NYT N NYT NYT NYT NYT NYT N N N N N N N NYT
Phone status NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Sound recording NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Call recording NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Incoming call filtering NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Do not disturb NYT SK NYT HK NYT NYT NYT NYT NYT SK SK SK SK SK SK SK NYT
Group interception NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Listen to online calls NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Directory access NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Filtering Boss - Secretary NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Transfers Functions
Blind transfer NYT SK NYT N NYT NYT NYT NYT NYT SK SK HK HK HK HK SK NYT
Indirect transfer NYT SK NYT HK NYT NYT NYT NYT NYT SK SK HK HK HK HK SK NYT
Forwards Functions
Disable all forwarding NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Enable/Disable forwarding on no answer NYT SK NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Enable/Disable forwarding on busy NYT SK NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Enable/Disable forwarding unconditional NYT SK NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Voicemail Functions
Enable voicemail with supervision function NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Reach the voicemail NYT SK NYT HK NYT NYT NYT NYT NYT SK SK HK HK HK HK SK NYT
Delete messages from voicemail NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Agent Functions
Connect/Disconnect a static agent NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Connect a static agent NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Disconnect a static agent NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Parking Functions
Parking NYT N NYT N NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Parking position NYT N NYT N NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT
Paging Functions
Paging NYT N NYT Y NYT NYT NYT NYT NYT Y Y Y Y Y Y Y NYT

Particularities:

  • The latest Polycom firmwares can take a lot of time to download and install due to their size (~650 MiB). For this reason, these files are explicitly excluded from the Wazo backups.
  • For directed call pickup to work via the BLF function keys, you need to make sure that the option notifycid is yes for wazo-confd endpoint /asterisk/sip/general

    Also, directed call pickup via a BLF function key will not work if the extension number of the supervised user is different from its caller ID number.

  • Default password is 9486 (i.e. the word "xivo" on a telephone keypad).
  • On the VVX101 and VVX201, to have the two line keys mapped to the same SIP line, create a [custom template](/uc-doc/administration/provisioning/adv_configuration#provd-custom-templates) with the following content:

    {% extends 'base.tpl' -%}
    
    {% block remote_phonebook -%}
    {% endblock -%}
    
    {% block model_specific_parameters -%}
    reg.1.lineKeys="2"
    {% endblock -%}
    

    This is especially useful on the VVX101 since it supports a maximum of 1 SIP line and does not support function keys.

emoji-exclamation (Wazo HA cluster) BLF function key saved on the master node are not available.

Supported expansion modules:

  • Polycom® VVX Color Expansion (for Polycom® VVX 300/310/400/410/500/600)
  • Polycom® VVX Paper Expansion (for Polycom® VVX 300/310/400/410/500/600)
  • Polycom® SoundPoint IP Backlit (for Polycom® SoundPoint 650)

emoji-warning Polycom® VVX® Camera are not supported.

Model Tested34 Fkeys35 Wazo HA36


SPIP320 No 0 No SPIP321 No 0 No SPIP330 No 0 No SPIP430 No 0 No SPIP501 Yes 0 No SPIP600 No 0 No SPIP601 No 0 No SPIP670 No 47 No

SoundStation IP:

Model Tested37 Fkeys38 Wazo HA39


SPIP4000 No 0 No

Others:

Model Tested40 Fkeys41 Wazo HA42


VVX1500 No 0 No

Snom

Model Tested43 Fkeys44 Wazo HA45


300 No 6 Yes 320 Yes 12 Yes 360 No --- Yes 820 Yes 4 Yes MP No --- Yes PA1 No 0 Yes

emoji-warning If you are using Snom phones with HA, you should not assign multiple lines to the same device.

There's a known issue with the provisioning of Snom phones in Wazo:

  • After a factory reset of a phone, if no language and timezone are set for the "default config device" (/provd/cfg_mgr/configs), you will be forced to select a default language and timezone on the phone UI.
370 710 715 720 D725 D745 760 D765 821 870
Provisioning Y Y Y Y Y Y Y Y Y Y
H-A Y Y Y Y Y Y Y Y Y Y
Directory XIVO HK SK SK HK HK HK HK HK HK HK
Funckeys 12 5 5 18 18 32 16 16 12 15

**S

upported program mable ke ys**
User with supervision function Y Y Y Y Y Y Y Y Y Y
Group Y Y Y Y Y Y Y Y Y Y
Queue Y Y Y Y Y Y Y Y Y Y
Conference Room with supervision function Y Y Y Y Y Y Y Y Y Y
General Functions
Online call recording N N N N N N N N N N
Phone status Y Y Y Y Y Y Y Y Y Y
Sound recording Y Y Y Y Y Y Y Y Y Y
Call recording Y Y Y Y Y Y Y Y Y Y
Incoming call filtering Y Y Y Y Y Y Y Y Y Y
Do not disturb HK SK SK HK HK HK HK HK HK HK
Group interception Y Y Y Y Y Y Y Y Y Y
Listen to online calls Y Y Y Y Y Y Y Y Y Y
Directory access Y Y Y Y Y Y Y Y Y Y
Filtering Boss - Secretary Y Y Y Y Y Y Y Y Y Y
Transfers Functions
Blind transfer Y SK SK HK HK HK HK HK HK HK
Indirect transfer Y SK SK HK HK HK HK HK HK HK
Forwards Functions
Disable all forwarding Y Y Y Y Y Y Y Y Y Y
Enable/Disable forwarding on no answer Y Y Y Y Y Y Y Y Y Y
Enable/Disable forwarding on busy Y Y Y Y Y Y Y Y Y Y
Enable/Disable forwarding unconditional Y Y Y Y Y Y Y Y Y Y
Voicemail Functions
Enable voicemail with supervision function Y Y Y Y Y Y Y Y Y Y
Reach the voicemail HK HK HK HK HK HK HK HK HK HK
Delete messages from voicemail Y Y Y Y Y Y Y Y Y Y
Agent Functions
Connect/Disconnect a static agent Y Y Y Y Y Y Y Y Y Y
Connect a static agent Y Y Y Y Y Y Y Y Y Y
Disconnect a static agent Y Y Y Y Y Y Y Y Y Y
Parking Functions
Parking Y N N N N N N N Y Y
Parking position Y N N N N N N N Y Y
Paging Functions
Paging Y Y Y Y Y Y Y Y Y Y

Supported expansion modules:

  • Snom® Vision (for Snom® 7xx series and Snom® 8xx series)
  • Snom® D7 (for Snom® 7xx series)

emoji-exclamation For some models, function keys are shared with line keys

There's the following known limitations/issues with the provisioning of Snom phones in Wazo:

  • If you are using Snom phones with [HA](/uc-doc/high_availability), you should not assign multiple lines to the same device.
  • The Snom D745 has limited space for function key labels: long labels might be split in a suboptimal way.
  • When using a D7 expansion module, the function key label will not be shown on the first reboot or resynchronization. You'll need to reboot or resynchronize the phone a second time for the label to be shown properly.
  • After a factory reset of a phone, if no language and timezone are set for the "default config device", you will be forced to select a default language and timezone on the phone UI.

Technicolor

Previously known as Thomson:

Model Tested46 Fkeys47 Wazo HA48


ST2022 No --- --- ST2030 Yes 10 Yes

emoji-exclamation Function keys are shared with line keys

Yealink

T19P T19P E2 T20P T21P T21P E2 T22P T26P T28P T32G T38G T40P T41P T42G T46G T48G W52P
Provisioning Y Y Y Y Y Y Y Y NT Y Y Y Y Y Y Y
H-A Y Y Y Y Y Y Y Y N N Y Y Y Y Y Y
Directory XIVO N Y N N Y N N N Y Y Y Y Y N Y Y
Funckeys 0 0 2 2 2 3 13 16 3 16 3 15 15 27 27 0

**Supp

orted p rogramm able keys*
User with supervision function N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Group N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Queue N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Conference Room with supervision function N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
General Functions
Online call recording N N N N N N N N NYT N N N N N N N
Phone status N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Sound recording N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Call recording N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Incoming call filtering N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Do not disturb N N Y SK SK SK SK SK NYT SK SK SK SK SK SK N
Group interception N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Listen to online calls N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Directory access N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Filtering Boss - Secretary N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Transfers Functions
Blind transfer SK SK HK HK HK HK HK HK NYT HK SK SK SK HK HK SK
Indirect transfer SK SK HK HK HK HK HK HK NYT HK SK SK SK HK HK SK
Forwards Functions
Disable all forwarding N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Enable/Disable forwarding on no answer N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Enable/Disable forwarding on busy N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Enable/Disable forwarding unconditional N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Voicemail Functions
Enable voicemail with supervision function N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Reach the voicemail N N HK HK HK HK HK HK NYT HK HK HK HK HK HK HK
Delete messages from voicemail N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Agent Functions
Connect/Disconnect a static agent N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Connect a static agent N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Disconnect a static agent N N Y Y Y Y Y Y NYT Y Y Y Y Y Y N
Parking Functions
Parking N N Y Y Y Y Y Y NYT N Y Y Y Y Y N
Parking position N N Y Y Y Y Y Y NYT N Y Y Y Y Y N
Paging Functions
Paging N N Y Y Y Y Y Y NYT N Y Y Y Y Y N

Regarding the W52P (DECT), there is firmware for both the base station and the handset. The base and the handset are [probably going to work if they are not using the same firmware version](http://forum.yealink.com/forum/showthread.php?tid=2489), although this does not seem to be officially recommended. By default, a base station will try to upgrade the firmware of an handset over the air (OTA) if the following conditions are met:

  • Handset with firmware 26.40.0.15 or later
  • Base station with firmware 25.40.0.15 or later
  • Handset with hardware 26.0.0.6 or later

Otherwise, you'll have to manually upgrade the handset firmware via USB.

In all cases, you should consult the Yealink documentation on [Upgrading W52x Handset Firmware](http://www.yealink.com/Upload/W52P/2013124/Upgrading%20W52x%20Handset%20Firmware.zip).

emoji-exclamation Some function keys are shared with line keys

Supported expansion modules:

  • Yealink® EXP38 (for Yealink® T26P/T28P)
  • Yealink® EXP39 (for Yealink® T26P/T28P)
  • Yealink® EXP40 (for Yealink® T46G/T48G)

Model Tested49 Fkeys50 Wazo HA51 Plugin


CP860 No 0 --- xivo-yealink-v72 T23P No 3 --- xivo-yealink-v80 T23G Yes 3 Yes xivo-yealink-v80 T27P Yes 21 Yes xivo-yealink-v80 T29G No 27 --- xivo-yealink-v80 T49G Yes 29 Yes xivo-yealink-v80

emoji-exclamation Some function keys are shared with line keys

Zenitel

Model Tested52 Fkeys53 Wazo HA54


IP station Yes 1 No


  1. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  2. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  3. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  4. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  5. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  6. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  7. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  8. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  9. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  10. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  11. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  12. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  13. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  14. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  15. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  16. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  17. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  18. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  19. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  20. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  21. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  22. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  23. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  24. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  25. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  26. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  27. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  28. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  29. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  30. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  31. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  32. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  33. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  34. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  35. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  36. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  37. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  38. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  39. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  40. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  41. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  42. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  43. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  44. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  45. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  46. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  47. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  48. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  49. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  50. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  51. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).

  52. Tested means the device has been tested by the Wazo development team and that the developers have access to this device.

  53. Fkeys is the number of programmable function keys that you can configure from the Wazo web interface. It is not necessarily the same as the number of physical function keys the device has (for example, a 6757i has 12 physical keys but you can configure 30 function keys because of the page system).

  54. Wazo HA means the device is confirmed to work with [Wazo HA](/uc-doc/high_availability).